Supervisory Skills for First Time Leaders

This workshop will feature:

  • Set out clear guidelines for effective team leadership
  • Effectively lead staff by understanding key principles of leadership and motivation
  • Understand the principles of ‘effective communication’ and how to use communication skills to make sure things get done properly, and on time
  • Understand the value of delegation and prioritising, so they are more effective and efficient in their work
  • Examine the principles of management, effective planning and self-organisation

Description

This two day workshop is highly interactive and practical. Participants learn through a range of teaching and personal development methods including presentations, tutorials, and worked examples. Active participation and involvement is encouraged throughout the training course to promote the sharing of ideas and expertise within the group.

This workshop will feature:

  • Set out clear guidelines for effective team leadership
  • Effectively lead staff by understanding key principles of leadership and motivation
  • Understand the principles of ‘effective communication’ and how to use communication skills to make sure things get done properly, and on time
  • Understand the value of delegation and prioritising, so they are more effective and efficient in their work
  • Examine the principles of management, effective planning and self-organisation

How will this Workshop be Presented?

This workshop combines theory and practice. We use company examples to illustrate how the techniques presented have been applied in real case studies. The purpose is to use a mix of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

The Course Content

DAY ONE

Developing the Leader in you

  • Goal setting – why have goals?
  • Setting SMART objectives to achieve your goals
  • Obstacles to effectiveness
  • Establishing responsibilities and priorities

Criteria for prioritising using the urgent and important model

  • The practices of effective leaders
  • The roles leaders play
  • Leadership self-assessment

Towards Emotional Self-Awareness

  • Growing your personal power
  • Achieving emotional excellence
  • Self leadership through inner mastery
  • Increasing personal productivity

DAY TWO –

People Skills and Communication

  • Understanding Interdependence
  • Wining through effective communication
  • The active listening model

Building and Leading Extraordinary Teams

  • The key elements of high performance teams
  • The stages of team development
  • Team dynamics: How teams really work

Performance Management

  • The art of practical coaching
  • Conducting effective performance discussions
  • Delegating and empowering the right way
  • The situation leadership model
  • Using effective tools for managing performance – SMART and SMARTER objectives












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